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Unfortunately, we live in a time where the psychological distance is growing between the decisions businesses make regarding project management and the results they witness (projectmanagement.com). Unethical behavior in business is on the rise and the psychology of this phenomenon is not logical. How do we lessen this distance and make ethical decision-making easier?
These are the tools for project managers, found on pmi.org and projectmanagement.com: the PMI Framework for ethics decision making, self assessment, bully identification, ethics for first timers, team ethics, ethics decision making workshop, and ethical dilemmas.
In this post we will discuss 5 factors influencing ethic dilemmas for project management practitioners:
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When one person’s ethics differs from the teams ethics the disequilibrium can produce sub-optimal results. Project tool to address this type of ethical cheating: Team Charter.
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Decrease the distance between decisions and actions, thereby creating psychological security between project work and expectations. Project tool to address this type of ethical dilemma: Work performance baselines, Scope baseline, Milestones, Agile release sprint planning
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The Broken Window: when a team member uses a “hammer” (methodology, approach, design, code, idea) every business problem is a “nail” (everyone should subscribe to that approach). Encourage brainstorming and collaborations using Nominal Group Technique, story board with kanban and agile techniques, and Delphi methods.
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Establish ground rules regarding stakeholder and team engagement to mold behaviors. Conduct workshops and pilot use cases, test cases, user stories, and epic stories behind these ethical personas.
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Create an organizational ethics toolkit. Proactive responses are always better than reactive responses! Project tools: facilitation workshops, idea workshops, brainstorming, and performance based real-life behavioral drills, and scenarios tests.
pmp-101.com 